Contact Us
Effective date: 24 August 2026 | Last updated: 24 August 2026
Official contact information
- Company
- HelloDoctor HealthTech Limited
- Registered address
- House-28, Kanchan House, Baitun Najat Jame Masjid Road, Chalaban, Dakshinkhan, Dhaka-1230, Bangladesh
- support@hellodoctor.org
- Phone
- 01400004101, 01805486027, 01805486028
- Websites
- hellodoctor.org and hellodoctor.net
- Trade License No.
- TRAD/DNCC/046572/2025
What you can contact us about
- doctor verification or profile correction;
- serial, booking or online consultation support;
- payment, receipt, cancellation or refund;
- privacy access, correction, deletion or consent withdrawal;
- unsafe content, identity mismatch, professional-conduct concern or complaint; and
- business, legal or regulatory correspondence.
Recommended contact-form fields
- Full name (required)
- Mobile number (required)
- Email address (optional)
- User type: Patient / Doctor / Assistant / Other (required)
- Topic: Booking / Consultation / Payment-Refund / Privacy / Verification / Complaint / Other (required)
- Booking, order, doctor-profile or transaction reference (conditional)
- Message (required)
- Attachment (optional; warn users not to upload unnecessary health data)
- Privacy acknowledgement checkbox (required, unticked by default)
Emergency notice for the Contact page
This form is not monitored as an emergency channel. For a medical emergency or life-threatening condition, contact an appropriate local emergency service or go immediately to the nearest hospital emergency department.
